Network Support
Twin State's networking team members are often heroes to our clients...
They are reliable, conscientious, sharp and tenacious. In a recent customer satisfaction survey conducted by Microsoft as part of our Gold Partner renewal process, Twin State scored 100% Customer Satisfaction in our ability to meet client needs. Here are some of the areas of networking we work in:
- Network design, installation, support (LAN/WAN, wireless, mobile)
- Network communications (Internet connectivity, remote access, VPN, Terminal Services...)
- Network security: routers, firewalls, Internet content management
- Server, workstation, printer support
- Systems Back-up (server, desktop, systems)
- Off-site backup
- Hardware configuration (servers, desktops, printers, routers, firewalls, etc.)
- Software licensing
- Project management
- Strategic technical planning
- Systems audits and inventories
- Training
Microsoft Gold Certified Partner Twin State has earned Gold Partner status with Microsoft. In Microsoft’s own words: “Gold Certified Partners represent the highest level of competence and expertise with Microsoft technologies, and have the closest working relationship with Microsoft.”
Other Technology Partners In addition to the Microsoft platforms and client server applications, Twin State also works with the following technologies: Cisco, Fortinet, Dell, HP, Novell, MAC, AS/400, Citrix, Symantec, Trend Micro...
What our clients say...
"Before we opened our practice, we sat down with Twin State to develop the game plan. They really brought it down to our level, explaining what we would need to survive and thrive. They came in one night and set up our entire computer system after work. One year later, everything is working great. We just feel that they are our IT team. Their service is fast and responsive. And, what I really love, is that while computers, software and network decisions can be complicated, they speak to my level, which is huge."
Kristi VerHeecke,
Stone Ridge Medical Group.
