One way to maximize your return on your technology investment is to make sure the humans using it aren't "the weakest link". Spending a little time and money on training can be a very wise and fruitful investment.
Twin State's trainers start by getting to know and understand your company, your needs, and how skilled your employees are with the technology they are using. We then develop a customized plan to improve your employee’s use of your technology. For more information on Twin State Training, email Lynne Anderson-Kearns at firstname.lastname@example.org or call 563-441-1504.
“In the not-so-distant past, we were one branch with a camp and 50 employees. In 2009, we encompass eight branches, manage five full facilities and employ 750 people. This past year, usage is up 20%. A lot of people have a relationship with the Y. My ultimate goal is to develop relationships with our community and members. We want to connect employees, members, and our program participants and our donors.
To do so requires tremendous IT services, capabilities and support. While the Scott County Family Y employs an IT director that focuses on networks, databases, phone and data lines, I rely on Twin State Technical Services to help build the procedures and processes to really connect people to the Y.”
Frank Klipsch IV,
Scott County Family YMCA