Leading the IT Industry in Web Design, Web Development, Networking, Software Development, Customer Support, and eCommerce solutions.
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I deal with many external vendors, but I’ve never seen a company have the ‘follow-through’ and employee dedication that Twin State has. They get the job done. It’s a real partnership. That’s good for the bank and our customers.
TSTS is simply the best. Great people, amazing skills, and always a quick response. With them on the job, you know it will be fixed correctly. They make complicated issues seem simple. If you want quality IT service provided by a very skilled staff, they should be your choice. It’s been our choice at BMG for over 20 years.
TSTS’s staff not only work with us to address our immediate issues in a very timely manner, but take the time to educate us so we can be proactive in keeping our work site IT plan fully functional and address some of our recurring needs ourselves.
Melissa at Twin State Technical Services is doing a great job. She is very prompt, courteous and efficient.
Twin State is just excellent to work with. They help me to understand the best way to implement a new idea. Twin State is very good at fixing problems and more importantly, keeps us focused on building for the future.
Thank you for the training on Outlook tips & tricks. I am utilizing the Quick Parts feature on a daily basis to follow up on a quote our inside sales team sends out.
Our experience with Twin States from start to present day has been first-rate. They have been responsive, knowledgeable, and pleasant to work with. From Sales to Website Development to IT Support to the Help Desk, we have been thoroughly satisfied and have accomplished our digital marketing goals.
Twin State's quick response to our requests has been outstanding. They have been a pleasure to work with and their forward-thinking has helped us keep up with our changing needs.
We underwent a large fiasco with a crypto virus that Twin State helped us through. We were very pleased with their attentiveness, thorough explanations, and communication as well as the teamwork they provided to get us back up and running. We are looking forward to working more with them in the future.
The variety of services Twin State offers—and the extensive knowledge base behind those services—is what started the business relationship, and their professional staff and willingness to accommodate to our needs is what has kept us as a client. We couldn't be happier with Twin State Technical Services.
We at Whitey’s Ice Cream refer to our self as “The Best in the Midwest,” but we consider Twin States Technical Service to be the Best in the Midwest when it comes to Tech services. The people are creative and responsive to our wants and needs. They are tops in the tech world and prove it every day!
Crow Valley Surgery Center launched a completely revamped website. The communication throughout the development was thoughtful, and so there were no surprises with the end product. The site is aesthetically pleasing and easy to navigate. We could not be more pleased with the end result.
I’ve been working with Twin State for 10 years and they are excellent to work with. Whether it’s software questions or writing a program, they answer my questions in terms I can understand, then get the job done.
We have valued our partnership with Twin State Technical Services for many years. Their technicians are highly trained professionals who deliver timely and cost effective solutions to our IT issues. They have everything covered from troubleshooting to making recommendations that improve our productivity.
As so many families turn to NAMI during a crisis, the site design and prioritization of information is critical for meeting those demands. The team also understood the importance of our branding, visually portraying hope for individuals living with a serious mental health condition and their families.
Between me and my co-worker, we used to spend about 3 to 4 days each month entering products, quantities, costs, etc. Very time consuming. Twin State Technical Service create a new program for us, and when I calculated our month report, it only took 2 ½ hours!
For many years, Eddy at Twin State has provided G AND R with flexible and valuable technology services. TSTS has provided both system maintenance and development work at a level businesses should expect. It is comforting to know we have quality resources available such as Twin State to help fulfill our needs.
It’s estimated that only about 22 percent of medical practices are completely electronic. Thanks to Twin State Technical Services, Quad City OBGYN Associates is one of them. They keep me on the cutting edge. They are responsive, and on time, and they take care of my computers so I can take care of my patients!
Working with Twin State made the arduous process of developing a website a breeze. The team took the time to understand our needs and developed a really great looking site that we can be proud of!
Twin State not only "walks the walk" (is able to troubleshoot complicated issues), they also "talk the talk" (are able to explain in simple terms what happened and what solutions they deployed). And by always being professional and friendly, they help ease our team through the very frustrating technical difficulties they are experiencing.
The staff was able to develop and install new hardware, helped install new software, explained how to improve the organization of the agency database, and made recommendations regarding how best to store my database in the Cloud.
When the time came for us to seek out a new vendor for our IT needs, it was a no-brainer to choose TSTS since we already had the established relationship and were very happy with them. As the unofficial in-house "IT person," it's a burden off my workload knowing we have experts to rely on that all of our staff feels comfortable going to with questions.
I don’t have to think about my computers. I just call them when I need help. TSTS will take your hand and walk you through it. They are my IT A-team!
As a non-profit, we have limited human resource; thus no IT department. Twin State is our IT department with its wide-range of expertise this enables us to get all of our technology services done under one integrated roof.