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The personnel they have provided are intelligent, friendly, and go above and go well beyond most people’s expectation of stellar customer service. I have not hesitated in recommending that any school looking into working with a consulting company strongly consider TSTS.
We at Whitey’s Ice Cream refer to our self as “The Best in the Midwest,” but we consider Twin States Technical Service to be the Best in the Midwest when it comes to Tech services. The people are creative and responsive to our wants and needs. They are tops in the tech world and prove it every day!
Our website is great, in both its look and its function. Twin State worked diligently to make sure that our needs were met and the look we wanted was achieved.
Our experience with Twin States from start to present day has been first-rate. They have been responsive, knowledgeable, and pleasant to work with. From Sales to Website Development to IT Support to the Help Desk, we have been thoroughly satisfied and have accomplished our digital marketing goals.
Between me and my co-worker, we used to spend about 3 to 4 days each month entering products, quantities, costs, etc. Very time consuming. Twin State Technical Service create a new program for us, and when I calculated our month report, it only took 2 ½ hours!
The Twin State team are always very responsive and helpful with any project they may be asked to assist with, from networking infrastructure to web development and troubleshooting. They are always just a phone call or email away, and always go above and beyond what we expect. We would recommend Twin State to anyone without hesitation.
Twin State is just excellent to work with. They help me to understand the best way to implement a new idea. Twin State is very good at fixing problems and more importantly, keeps us focused on building for the future.
We use Twin State to supplement our expertise and increase the speed of implementing our initiatives. Their staff brings a real added value with in-depth technical expertise. On several occasions we had critical problems which they quickly resolved. Hire them – you will be glad you did!
Stephanie and the web development team have been responsive and easy to work with. I look forward to continuing our website redesign project with them.
Twin State Technical Services is a wonderful company to work with, both professionally and personally. The staff is helpful, efficient, and courteous, and goes the extra mile to ensure customer satisfaction. The quality of the service and products we have received is excellent.
I don’t have to think about my computers. I just call them when I need help. TSTS will take your hand and walk you through it. They are my IT A-team!
Joan, you have been a blessing to Adrian Carriers, we appreciate the time and effort you have put into this project.
Twin State writes my mobile app, handles my website and takes care of all my cloud computing. Everyone I've met there is excellent. You should use them too!
We have valued our partnership with Twin State Technical Services for many years. Their technicians are highly trained professionals who deliver timely and cost effective solutions to our IT issues. They have everything covered from troubleshooting to making recommendations that improve our productivity.
As a non-profit, we have limited human resource; thus no IT department. Twin State is our IT department with its wide-range of expertise this enables us to get all of our technology services done under one integrated roof.
Thank you for the training on Outlook tips & tricks. I am utilizing the Quick Parts feature on a daily basis to follow up on a quote our inside sales team sends out.
Twin State really understood what I was trying to accomplish and designed two new websites for me. I have been very pleased. The team is responsive. My sites look great. Their ideas were thoughtful.
I’ve been working with Twin State for 10 years and they are excellent to work with. Whether it’s software questions or writing a program, they answer my questions in terms I can understand, then get the job done.
I deal with many external vendors, but I’ve never seen a company have the ‘follow-through’ and employee dedication that Twin State has. They get the job done. It’s a real partnership. That’s good for the bank and our customers.
Our needs vary at times, ranging from network engineering and ongoing administration to help desk assistance, e-mail and custom programming. At every level, they were able to help us find and provide a solution that best fit our needs. Their staff is great and we consider them a part our team.
Twin State has created an accounting system for tracking payments and producing monthly bills. Their tech support is always ready to help me navigate through issues that arise and are prompt and great to work with! Without their help, I would be floundering!
Twin State Technical Services has been our IT Company for years. Between the custom programming, network management, and disaster recovery, Twin State handles all of our technical needs. With them, we are confident that we can focus on our jobs, and they will handle everything for us.
As so many families turn to NAMI during a crisis, the site design and prioritization of information is critical for meeting those demands. The team also understood the importance of our branding, visually portraying hope for individuals living with a serious mental health condition and their families.
The team at Twin State Technical Services has been fantastic. Twin State has responded quickly to any IT issues we have experienced, and the website development team improved our customer experience.