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I want to personally express my appreciation for all you have done and are doing to help us execute our information technology systems. You contributions are substantial and most often critical to our success.
We also purchase our computer equipment from Twin State because they thoroughly research our hardware and software requirement needs and assist with installation and transferring date making computer upgrades headache free!
Between my me and my co-worker, we used to spend about 3 to 4 days each month entering products, quantities, costs, etc. Very time consuming. Twin State Technical Service create a new program for us, and when I calculated our month report, it only took 2 ½ hours!
TSTS is simply the best. Great people, amazing skills, and always a quick response. With them on the job, you know it will be fixed correctly. They make complicated issues seem simple. If you want quality IT service provided by a very skilled staff, they should be your choice. It’s been our choice at BMG for over 20 years.
The support and continuity we receive is excellent. We enjoy the relationship.
TSTS has always been quick to respond to our technical needs. They are professional and knowledgeable. We have valued and trusted their advice for many years.
Our website is great, in both its look and its function. Twin State worked diligently to make sure that our needs were met and the look we wanted was achieved.
Twin State has been a valuable and trusted partner for Stratman Solutions. They have not only worked with us to program our software, they provide exceptional technical support to our customer base. They are incredibly accurate with their work, are fairly priced, and are very responsive to our needs.
The team at Twin State Technical Services has been fantastic. Twin State has responded quickly to any IT issues we have experienced, and the website development team improved our customer experience.
Logan came over and helped us right when I called. I am just so thankful. Construction people were here and I couldn’t get things hooked up. He took care of us and I loved it. He’s just really kind. I loved it.
The Twin State team are always very responsive and helpful with any project they may be asked to assist with, from networking infrastructure to web development and troubleshooting. They are always just a phone call or email away, and always go above and beyond what we expect. We would recommend Twin State to anyone without hesitation.
Melissa at Twin State Technical Services is doing a great job. She is very prompt, courteous and efficient.
We use Twin State to supplement our expertise and increase the speed of implementing our initiatives. Their staff brings a real added value with in-depth technical expertise. On several occasions we had critical problems which they quickly resolved. Hire them – you will be glad you did!
Working with Twin State made the arduous process of developing a website a breeze. The team took the time to understand our needs and developed a really great looking site that we can be proud of!
Our needs vary at times, ranging from network engineering and ongoing administration to help desk assistance, e-mail and custom programming. At every level, they were able to help us find and provide a solution that best fit our needs. Their staff is great and we consider them a part our team.
We at Whitey’s Ice Cream refer to our self as “The Best in the Midwest,” but we consider Twin States Technical Service to be the Best in the Midwest when it comes to Tech services. The people are creative and responsive to our wants and needs. They are tops in the tech world and prove it every day!
I’ve been working with Twin State for 10 years and they are excellent to work with. Whether it’s software questions or writing a program, they answer my questions in terms I can understand, then get the job done.
As a non-profit, we have limited human resource; thus no IT department. Twin State is our IT department with its wide-range of expertise this enables us to get all of our technology services done under one integrated roof.
Twin State developed a database for us. We needed a good way to report on our donors. They created a simple format that lets me push only a couple keys to enter information. It is so easy, what they did for me!
The variety of services Twin State offers—and the extensive knowledge base behind those services—is what started the business relationship, and their professional staff and willingness to accommodate to our needs is what has kept us as a client. We couldn't be happier with Twin State Technical Services.
Twin State Technical Services is a wonderful company to work with, both professionally and personally. The staff is helpful, efficient, and courteous, and goes the extra mile to ensure customer satisfaction. The quality of the service and products we have received is excellent.
It’s estimated that only about 22 percent of medical practices are completely electronic. Thanks to Twin State Technical Services, Quad City OBGYN Associates is one of them. They keep me on the cutting edge. They are responsive, and on time, and they take care of my computers so I can take care of my patients!
I could not be more pleased with their service. We recently completely changed our medical software, and I relied heavily on TSTS for advice on equipment upgrades, installation of new scanners, computers, and credit card machines. Based on our experience, I am happy to recommend TSTS to any small business that needs IT support.
Twin State not only "walks the walk" (is able to troubleshoot complicated issues), they also "talk the talk" (are able to explain in simple terms what happened and what solutions they deployed). And by always being professional and friendly, they help ease our team through the very frustrating technical difficulties they are experiencing.