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We use Twin State to supplement our expertise and increase the speed of implementing our initiatives. Their staff brings a real added value with in-depth technical expertise. On several occasions we had critical problems which they quickly resolved. Hire them – you will be glad you did!
I deal with many external vendors, but I’ve never seen a company have the ‘follow-through’ and employee dedication that Twin State has. They get the job done. It’s a real partnership. That’s good for the bank and our customers.
You take care of us and how grateful I am you “have our back”!
Kurt is ALWAYS responsive, he ALWAYS follows through and he ALWAYS has answers while dealing with all involved team members with professionalism.I never doubt his ability to come through and solve problems – especially in crunch time situations. I wish there were more people like him out there!
Our needs vary at times, ranging from network engineering and ongoing administration to help desk assistance, e-mail and custom programming. At every level, they were able to help us find and provide a solution that best fit our needs. Their staff is great and we consider them a part our team.
Twin State has been a valuable and trusted partner for Stratman Solutions. They have not only worked with us to program our software, they provide exceptional technical support to our customer base. They are incredibly accurate with their work, are fairly priced, and are very responsive to our needs.
I want to personally express my appreciation for all you have done and are doing to help us execute our information technology systems. You contributions are substantial and most often critical to our success.
Our website is great, in both its look and its function. Twin State worked diligently to make sure that our needs were met and the look we wanted was achieved.
Twin State has created an accounting system for tracking payments and producing monthly bills. Their tech support is always ready to help me navigate through issues that arise and are prompt and great to work with! Without their help, I would be floundering!
The team at Twin State Technical Services has been fantastic. Twin State has responded quickly to any IT issues we have experienced, and the website development team improved our customer experience.
It’s estimated that only about 22 percent of medical practices are completely electronic. Thanks to Twin State Technical Services, Quad City OBGYN Associates is one of them. They keep me on the cutting edge. They are responsive, and on time, and they take care of my computers so I can take care of my patients!
We underwent a large fiasco with a crypto virus that Twin State helped us through. We were very pleased with their attentiveness, thorough explanations, and communication as well as the teamwork they provided to get us back up and running. We are looking forward to working more with them in the future.
TSTS’s staff not only work with us to address our immediate issues in a very timely manner, but take the time to educate us so we can be proactive in keeping our work site IT plan fully functional and address some of our recurring needs ourselves.
Our experience with Twin States from start to present day has been first-rate. They have been responsive, knowledgeable, and pleasant to work with. From Sales to Website Development to IT Support to the Help Desk, we have been thoroughly satisfied and have accomplished our digital marketing goals.
I could not be more pleased with their service. We recently completely changed our medical software, and I relied heavily on TSTS for advice on equipment upgrades, installation of new scanners, computers, and credit card machines. Based on our experience, I am happy to recommend TSTS to any small business that needs IT support.
Twin State Technical Services has been our IT Company for years. Between the custom programming, network management, and disaster recovery, Twin State handles all of our technical needs. With them, we are confident that we can focus on our jobs, and they will handle everything for us.
We have valued our partnership with Twin State Technical Services for many years. Their technicians are highly trained professionals who deliver timely and cost effective solutions to our IT issues. They have everything covered from troubleshooting to making recommendations that improve our productivity.
As so many families turn to NAMI during a crisis, the site design and prioritization of information is critical for meeting those demands. The team also understood the importance of our branding, visually portraying hope for individuals living with a serious mental health condition and their families.
Joan, you have been a blessing to Adrian Carriers, we appreciate the time and effort you have put into this project.
Crow Valley Surgery Center launched a completely revamped website. The communication throughout the development was thoughtful, and so there were no surprises with the end product. The site is aesthetically pleasing and easy to navigate. We could not be more pleased with the end result.
The variety of services Twin State offers—and the extensive knowledge base behind those services—is what started the business relationship, and their professional staff and willingness to accommodate to our needs is what has kept us as a client. We couldn't be happier with Twin State Technical Services.
When the time came for us to seek out a new vendor for our IT needs, it was a no-brainer to choose TSTS since we already had the established relationship and were very happy with them. As the unofficial in-house "IT person," it's a burden off my workload knowing we have experts to rely on that all of our staff feels comfortable going to with questions.
Twin State really understood what I was trying to accomplish and designed two new websites for me. I have been very pleased. The team is responsive. My sites look great. Their ideas were thoughtful.
Twin State Technical Services is a wonderful company to work with, both professionally and personally. The staff is helpful, efficient, and courteous, and goes the extra mile to ensure customer satisfaction. The quality of the service and products we have received is excellent.