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We also purchase our computer equipment from Twin State because they thoroughly research our hardware and software requirement needs and assist with installation and transferring date making computer upgrades headache free!
We underwent a large fiasco with a crypto virus that Twin State helped us through. We were very pleased with their attentiveness, thorough explanations, and communication as well as the teamwork they provided to get us back up and running. We are looking forward to working more with them in the future.
I want to personally express my appreciation for all you have done and are doing to help us execute our information technology systems. You contributions are substantial and most often critical to our success.
Twin State developed a database for us. We needed a good way to report on our donors. They created a simple format that lets me push only a couple keys to enter information. It is so easy, what they did for me!
Stephanie and the web development team have been responsive and easy to work with. I look forward to continuing our website redesign project with them.
As so many families turn to NAMI during a crisis, the site design and prioritization of information is critical for meeting those demands. The team also understood the importance of our branding, visually portraying hope for individuals living with a serious mental health condition and their families.
Twin State has created an accounting system for tracking payments and producing monthly bills. Their tech support is always ready to help me navigate through issues that arise and are prompt and great to work with! Without their help, I would be floundering!
As a non-profit, we have limited human resource; thus no IT department. Twin State is our IT department with its wide-range of expertise this enables us to get all of our technology services done under one integrated roof.
The variety of services Twin State offers—and the extensive knowledge base behind those services—is what started the business relationship, and their professional staff and willingness to accommodate to our needs is what has kept us as a client. We couldn't be happier with Twin State Technical Services.
TSTS’s staff not only work with us to address our immediate issues in a very timely manner, but take the time to educate us so we can be proactive in keeping our work site IT plan fully functional and address some of our recurring needs ourselves.
The Twin State team are always very responsive and helpful with any project they may be asked to assist with, from networking infrastructure to web development and troubleshooting. They are always just a phone call or email away, and always go above and beyond what we expect. We would recommend Twin State to anyone without hesitation.
Twin State really understood what I was trying to accomplish and designed two new websites for me. I have been very pleased. The team is responsive. My sites look great. Their ideas were thoughtful.
Working with Twin State made the arduous process of developing a website a breeze. The team took the time to understand our needs and developed a really great looking site that we can be proud of!
It’s estimated that only about 22 percent of medical practices are completely electronic. Thanks to Twin State Technical Services, Quad City OBGYN Associates is one of them. They keep me on the cutting edge. They are responsive, and on time, and they take care of my computers so I can take care of my patients!
We use Twin State to supplement our expertise and increase the speed of implementing our initiatives. Their staff brings a real added value with in-depth technical expertise. On several occasions we had critical problems which they quickly resolved. Hire them – you will be glad you did!
Our needs vary at times, ranging from network engineering and ongoing administration to help desk assistance, e-mail and custom programming. At every level, they were able to help us find and provide a solution that best fit our needs. Their staff is great and we consider them a part our team.
TSTS is simply the best. Great people, amazing skills, and always a quick response. With them on the job, you know it will be fixed correctly. They make complicated issues seem simple. If you want quality IT service provided by a very skilled staff, they should be your choice. It’s been our choice at BMG for over 20 years.
I deal with many external vendors, but I’ve never seen a company have the ‘follow-through’ and employee dedication that Twin State has. They get the job done. It’s a real partnership. That’s good for the bank and our customers.
Twin State writes my mobile app, handles my website and takes care of all my cloud computing. Everyone I've met there is excellent. You should use them too!
For many years, Eddy at Twin State has provided G AND R with flexible and valuable technology services. TSTS has provided both system maintenance and development work at a level businesses should expect. It is comforting to know we have quality resources available such as Twin State to help fulfill our needs.
The personnel they have provided are intelligent, friendly, and go above and go well beyond most people’s expectation of stellar customer service. I have not hesitated in recommending that any school looking into working with a consulting company strongly consider TSTS.
We at Whitey’s Ice Cream refer to our self as “The Best in the Midwest,” but we consider Twin States Technical Service to be the Best in the Midwest when it comes to Tech services. The people are creative and responsive to our wants and needs. They are tops in the tech world and prove it every day!
Our experience with Twin States from start to present day has been first-rate. They have been responsive, knowledgeable, and pleasant to work with. From Sales to Website Development to IT Support to the Help Desk, we have been thoroughly satisfied and have accomplished our digital marketing goals.
Melissa at Twin State Technical Services is doing a great job. She is very prompt, courteous and efficient.