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I deal with many external vendors, but I’ve never seen a company have the ‘follow-through’ and employee dedication that Twin State has. They get the job done. It’s a real partnership. That’s good for the bank and our customers.
TSTS is simply the best. Great people, amazing skills, and always a quick response. With them on the job, you know it will be fixed correctly. They make complicated issues seem simple. If you want quality IT service provided by a very skilled staff, they should be your choice. It’s been our choice at BMG for over 20 years.
I don’t have to think about my computers. I just call them when I need help. TSTS will take your hand and walk you through it. They are my IT A-team!
Twin State's quick response to our requests has been outstanding. They have been a pleasure to work with and their forward-thinking has helped us keep up with our changing needs.
We at Whitey’s Ice Cream refer to our self as “The Best in the Midwest,” but we consider Twin States Technical Service to be the Best in the Midwest when it comes to Tech services. The people are creative and responsive to our wants and needs. They are tops in the tech world and prove it every day!
The Twin State team are always very responsive and helpful with any project they may be asked to assist with, from networking infrastructure to web development and troubleshooting. They are always just a phone call or email away, and always go above and beyond what we expect. We would recommend Twin State to anyone without hesitation.
Twin State Technical Services has been our IT Company for years. Between the custom programming, network management, and disaster recovery, Twin State handles all of our technical needs. With them, we are confident that we can focus on our jobs, and they will handle everything for us.
Twin State not only "walks the walk" (is able to troubleshoot complicated issues), they also "talk the talk" (are able to explain in simple terms what happened and what solutions they deployed). And by always being professional and friendly, they help ease our team through the very frustrating technical difficulties they are experiencing.
We also purchase our computer equipment from Twin State because they thoroughly research our hardware and software requirement needs and assist with installation and transferring date making computer upgrades headache free!
Logan came over and helped us right when I called. I am just so thankful. Construction people were here and I couldn’t get things hooked up. He took care of us and I loved it. He’s just really kind. I loved it.
Twin State has been a valuable and trusted partner for Stratman Solutions. They have not only worked with us to program our software, they provide exceptional technical support to our customer base. They are incredibly accurate with their work, are fairly priced, and are very responsive to our needs.
The team at Twin State Technical Services has been fantastic. Twin State has responded quickly to any IT issues we have experienced, and the website development team improved our customer experience.
We underwent a large fiasco with a crypto virus that Twin State helped us through. We were very pleased with their attentiveness, thorough explanations, and communication as well as the teamwork they provided to get us back up and running. We are looking forward to working more with them in the future.
Joan, you have been a blessing to Adrian Carriers, we appreciate the time and effort you have put into this project.
We use Twin State to supplement our expertise and increase the speed of implementing our initiatives. Their staff brings a real added value with in-depth technical expertise. On several occasions we had critical problems which they quickly resolved. Hire them – you will be glad you did!
Our needs vary at times, ranging from network engineering and ongoing administration to help desk assistance, e-mail and custom programming. At every level, they were able to help us find and provide a solution that best fit our needs. Their staff is great and we consider them a part our team.
I’ve been working with Twin State for 10 years and they are excellent to work with. Whether it’s software questions or writing a program, they answer my questions in terms I can understand, then get the job done.
The personnel they have provided are intelligent, friendly, and go above and go well beyond most people’s expectation of stellar customer service. I have not hesitated in recommending that any school looking into working with a consulting company strongly consider TSTS.
I want to personally express my appreciation for all you have done and are doing to help us execute our information technology systems. You contributions are substantial and most often critical to our success.
As a non-profit, we have limited human resource; thus no IT department. Twin State is our IT department with its wide-range of expertise this enables us to get all of our technology services done under one integrated roof.
TSTS’s staff not only work with us to address our immediate issues in a very timely manner, but take the time to educate us so we can be proactive in keeping our work site IT plan fully functional and address some of our recurring needs ourselves.
Our experience with Twin States from start to present day has been first-rate. They have been responsive, knowledgeable, and pleasant to work with. From Sales to Website Development to IT Support to the Help Desk, we have been thoroughly satisfied and have accomplished our digital marketing goals.
You take care of us and how grateful I am you “have our back”!
TSTS has always been quick to respond to our technical needs. They are professional and knowledgeable. We have valued and trusted their advice for many years.