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Twin State is just excellent to work with. They help me to understand the best way to implement a new idea. Twin State is very good at fixing problems and more importantly, keeps us focused on building for the future.
It’s estimated that only about 22 percent of medical practices are completely electronic. Thanks to Twin State Technical Services, Quad City OBGYN Associates is one of them. They keep me on the cutting edge. They are responsive, and on time, and they take care of my computers so I can take care of my patients!
Logan came over and helped us right when I called. I am just so thankful. Construction people were here and I couldn’t get things hooked up. He took care of us and I loved it. He’s just really kind. I loved it.
Twin State writes my mobile app, handles my website and takes care of all my cloud computing. Everyone I've met there is excellent. You should use them too!
I’ve been working with Twin State for 10 years and they are excellent to work with. Whether it’s software questions or writing a program, they answer my questions in terms I can understand, then get the job done.
Melissa is doing a great job. She is very prompt, courteous and efficient.
I want to personally express my appreciation for all you have done and are doing to help us execute our information technology systems. You contributions are substantial and most often critical to our success.
We are a technically savvy company with multiple web sites and excellent technical staff. Even so, we use Twin States to supplement our expertise and increase the speed of implementing our initiatives. Their staff brings a real added value with in-depth technical expertise. On several occasions we had critical problems which they quickly resolved. Hire them – you will be glad you did!
I don’t have to think about my computers. I just call them when I need help. TSTS will take your hand and walk you through it. They are my IT A-team!
Stephanie and the web development team have been responsive and easy to work with. I look forward to continuing our website redesign project with them.
Friendly House is pleased to have Twin State as a partner for our technical needs. We have minimal expertise and minimal resources. TSTS’s staff not only work with us to address our immediate issues in a very timely manner, but take the time to educate us so we can be proactive in keeping our work site IT plan fully functional and address some of our recurring needs ourselves.
Twin State has provided Treiber Construction with IT service for 8 years. Their quick response to our requests has been outstanding. Whether the service is performed onsite or remotely, it is typically done by the same person who is very familiar with our systems and results in a quick recovery. Twin State came to us 8 years ago to set up our server and network when we had just one company to manage. We now have a total of three companies working on the same network and Twin State has been able to efficiently manage all three companies’ needs. Twin States has been a pleasure to work with and their forward-thinking has helped us keep up with our changing needs.
The support and continuity we receive is excellent. We enjoy the relationship.
Northeast Community School District has outsourced all of our technology needs to Twin State Technical Services since 2011. The variety of services they offer—and the extensive knowledge base behind those services—is what started the business relationship, and Twin States' professional staff and willingness to accommodate to our needs is what has kept us as a client. We couldn't be happier with Twin State Technical Services.
We at Whitey’s Ice Cream refer to our self as “The Best in the Midwest,” but we consider Twin States Technical Service to be the Best in the Midwest when it comes to Tech services. The people are creative and responsive to our wants and needs. They are tops in the tech world and prove it every day!
We contacted Twin State in a pinch to help us set up a photo/video slide show for the 2017 Home Show. Upon contacting them to resolve this issue for us, they were extremely responsive as they understood the urgency of our situation. We were so impressed with them that we discontinued service with our previous IT Company and enlisted them for all of our IT services. Recently, we underwent a large fiasco with a crypto virus that they helped us through. We were very pleased with their attentiveness, thorough explanations and communication as well as the teamwork they provided to get us back up and running. We are just beginning to scratch the surface of what they offer and are looking forward to working more with them in the future.
Joan, you have been a blessing to Adrian Carriers, we appreciate the time and effort you have put into this project.
It’s been great working with Twin State Technical Services over the years! They are quick to help—always trying to troubleshoot problems immediately by phone and, if further tech support is still needed, an on-site visit is setup swiftly. Our company’s CAD software and computer TV mirroring for client presentations can be tricky and their techies know how to get software synced to meet our client-specific needs. We also purchase our computer equipment from Twin State because they thoroughly research our hardware and software requirement needs and assist with installation and transferring date making computer upgrades headache free!
We just feel Twin State is our IT team. Their service is fast and responsive. And, what I really love is that while computers, software and network decisions can be complicated, they speak to my level, which is huge.
Twin State really understood what I was trying to accomplish and designed two new websites for me. I have been very pleased. The team is responsive. My sites look great. Their ideas were thoughtful.
Twin State Technical Services has been our IT Company for years. Between the custom programming, network management, and disaster recovery, Twin State handles all of our technical needs. With them, we are confident that we can focus on our jobs, and they will handle everything for us.
I worked with Twin State Technical Services earlier this year who helped assess the needs of the small, not-for-profit agency I manage. As a result of the assessment, the staff was able to develop and install new hardware, helped install new software, explained how to improve the organization of the agency database, and made recommendations regarding how best to store my database in the Cloud. The staff were able to answer my questions in an understandable manner, were open to my feedback and input, and were overall quite professional and personable.
Over our time working with Twin State Technical Services, we have found them to be superb in all aspects of providing for our technology needs. From the initial planning process to the implementation and evaluation phases of all of our projects, they have been there at each step to make sure we have everything we need. The personnel they have provided are intelligent, friendly, and go above and go well beyond most people’s expectation of stellar customer service. I have not hesitated in recommending that any school looking into working with a consulting company strongly consider TSTS.
As a non-profit, we have limited human resource; thus no IT department. Twin State is our IT department with its wide-range of expertise this enables us to get all of our technology services done under one integrated roof.