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Leading the IT Industry in Web Design, Web Development, Networking, Software Development, Customer Support, and eCommerce solutions.
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Our experience with Twin States from start to present day has been first-rate. They have been responsive, knowledgeable, and pleasant to work with. From Sales to Website Development to IT Support to the Help Desk, we have been thoroughly satisfied and have accomplished our digital marketing goals.
Stephanie and the web development team have been responsive and easy to work with. I look forward to continuing our website redesign project with them.
We use Twin State to supplement our expertise and increase the speed of implementing our initiatives. Their staff brings a real added value with in-depth technical expertise. On several occasions we had critical problems which they quickly resolved. Hire them – you will be glad you did!
Crow Valley Surgery Center launched a completely revamped website. The communication throughout the development was thoughtful, and so there were no surprises with the end product. The site is aesthetically pleasing and easy to navigate. We could not be more pleased with the end result.
Community Action of Eastern Iowa enhanced its customer experience and improved staff efficiency by implementing Zendesk’s approach to omnichannel marketing. Our customers now find and communicate with us using whatever method is best for them, and Zendesk’s metrics show we respond faster and better than before.
The personnel they have provided are intelligent, friendly, and go above and go well beyond most people’s expectation of stellar customer service. I have not hesitated in recommending that any school looking into working with a consulting company strongly consider TSTS.
Twin State writes my mobile app, handles my website and takes care of all my cloud computing. Everyone I've met there is excellent. You should use them too!
Twin State Technical Services is a wonderful company to work with, both professionally and personally. The staff is helpful, efficient, and courteous, and goes the extra mile to ensure customer satisfaction. The quality of the service and products we have received is excellent.
We also purchase our computer equipment from Twin State because they thoroughly research our hardware and software requirement needs, assist with installation and transferring data, making computer upgrades headache free!
As so many families turn to NAMI during a crisis, the site design and prioritization of information is critical for meeting those demands. The team also understood the importance of our branding, visually portraying hope for individuals living with a serious mental health condition and their families.
We underwent a large fiasco with a crypto virus that Twin State helped us through. We were very pleased with their attentiveness, thorough explanations, and communication as well as the teamwork they provided to get us back up and running. We are looking forward to working more with them in the future.
As a nonprofit, we have limited human resource; thus no IT department. Twin State is our IT department with its wide-range of expertise. This enables us to get all of our technology services done under one integrated roof.
Twin State is just excellent to work with. They help me to understand the best way to implement a new idea. Twin State is very good at fixing problems and more importantly, keeps us focused on building for the future.
The team was always organized and communicative, the timeline was realistic, and I loved working with both Shanda and Cindy!
TSTS is simply the best. Great people, amazing skills, and always a quick response. With them on the job, you know it will be fixed correctly. They make complicated issues seem simple. If you want quality IT service provided by a very skilled staff, they should be your choice. It’s been our choice at BMG for over 20 years.
Our needs vary at times, ranging from network engineering and ongoing administration to help desk assistance, e-mail and custom programming. At every level, they were able to help us find and provide a solution that best fit our needs. Their staff is great and we consider them a part our team.
The staff was able to develop and install new hardware, helped install new software, explained how to improve the organization of the agency database, and made recommendations regarding how best to store my database in the Cloud.
I don’t have to think about my computers. I just call them when I need help. TSTS will take your hand and walk you through it. They are my IT A-team!
The variety of services Twin State offers—and the extensive knowledge base behind those services—is what started the business relationship, and their professional staff and willingness to accommodate to our needs is what has kept us as a client. We couldn't be happier with Twin State Technical Services.
I could not be more pleased with their service. We recently completely changed our medical software, and I relied heavily on TSTS for advice on equipment upgrades, installation of new scanners, computers, and credit card machines. Based on our experience, I am happy to recommend TSTS to any small business that needs IT support.
Thank you for taking care of this issue for us. All of you that help us here at McCarthy Bush office, with all of our computer issues, are the best & we appreciate you very much.
TSTS’s staff not only works with us to address our immediate issues in a very timely manner, but take the time to educate us so we can be proactive in keeping our work site IT plan fully functional and address some of our recurring needs ourselves.
I want to personally express my appreciation for all you have done and are doing to help us execute our information technology systems. Your contributions are substantial and most often critical to our success.
Twin State's quick response to our requests has been outstanding. They have been a pleasure to work with and their forward-thinking has helped us keep up with our changing needs.