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Twin State writes my mobile app, handles my website and takes care of all my cloud computing. Everyone I've met there is excellent. You should use them too!
When the time came for us to seek out a new vendor for our IT needs, it was a no-brainer to choose TSTS since we already had the established relationship and were very happy with them. As the unofficial in-house "IT person," it's a burden off my workload knowing we have experts to rely on that all of our staff feels comfortable going to with questions.
I’ve been working with Twin State for 10 years and they are excellent to work with. Whether it’s software questions or writing a program, they answer my questions in terms I can understand, then get the job done.
Between my me and my co-worker, we used to spend about 3 to 4 days each month entering products, quantities, costs, etc. Very time consuming. Twin State Technical Service create a new program for us, and when I calculated our month report, it only took 2 ½ hours!
We use Twin State to supplement our expertise and increase the speed of implementing our initiatives. Their staff brings a real added value with in-depth technical expertise. On several occasions we had critical problems which they quickly resolved. Hire them – you will be glad you did!
For many years, Eddy at Twin State has provided G AND R with flexible and valuable technology services. TSTS has provided both system maintenance and development work at a level businesses should expect. It is comforting to know we have quality resources available such as Twin State to help fulfill our needs.
Twin State is just excellent to work with. They help me to understand the best way to implement a new idea. Twin State is very good at fixing problems and more importantly, keeps us focused on building for the future.
The team at Twin State Technical Services has been fantastic. Twin State has responded quickly to any IT issues we have experienced, and the website development team improved our customer experience.
Our experience with Twin States from start to present day has been first-rate. They have been responsive, knowledgeable, and pleasant to work with. From Sales to Website Development to IT Support to the Help Desk, we have been thoroughly satisfied and have accomplished our digital marketing goals.
As so many families turn to NAMI during a crisis, the site design and prioritization of information is critical for meeting those demands. The team also understood the importance of our branding, visually portraying hope for individuals living with a serious mental health condition and their families.
Stephanie and the web development team have been responsive and easy to work with. I look forward to continuing our website redesign project with them.
Twin State not only "walks the walk" (is able to troubleshoot complicated issues), they also "talk the talk" (are able to explain in simple terms what happened and what solutions they deployed). And by always being professional and friendly, they help ease our team through the very frustrating technical difficulties they are experiencing.
Twin State has created an accounting system for tracking payments and producing monthly bills. Their tech support is always ready to help me navigate through issues that arise and are prompt and great to work with! Without their help, I would be floundering!
We underwent a large fiasco with a crypto virus that Twin State helped us through. We were very pleased with their attentiveness, thorough explanations, and communication as well as the teamwork they provided to get us back up and running. We are looking forward to working more with them in the future.
The staff was able to develop and install new hardware, helped install new software, explained how to improve the organization of the agency database, and made recommendations regarding how best to store my database in the Cloud.
I could not be more pleased with their service. We recently completely changed our medical software, and I relied heavily on TSTS for advice on equipment upgrades, installation of new scanners, computers, and credit card machines. Based on our experience, I am happy to recommend TSTS to any small business that needs IT support.
Logan came over and helped us right when I called. I am just so thankful. Construction people were here and I couldn’t get things hooked up. He took care of us and I loved it. He’s just really kind. I loved it.
TSTS’s staff not only work with us to address our immediate issues in a very timely manner, but take the time to educate us so we can be proactive in keeping our work site IT plan fully functional and address some of our recurring needs ourselves.
It’s estimated that only about 22 percent of medical practices are completely electronic. Thanks to Twin State Technical Services, Quad City OBGYN Associates is one of them. They keep me on the cutting edge. They are responsive, and on time, and they take care of my computers so I can take care of my patients!
Twin State's quick response to our requests has been outstanding. They have been a pleasure to work with and their forward-thinking has helped us keep up with our changing needs.
Thank you for the training on Outlook tips & tricks. I am utilizing the Quick Parts feature on a daily basis to follow up on a quote our inside sales team sends out.
Our website is great, in both its look and its function. Twin State worked diligently to make sure that our needs were met and the look we wanted was achieved.
TSTS has always been quick to respond to our technical needs. They are professional and knowledgeable. We have valued and trusted their advice for many years.
Our needs vary at times, ranging from network engineering and ongoing administration to help desk assistance, e-mail and custom programming. At every level, they were able to help us find and provide a solution that best fit our needs. Their staff is great and we consider them a part our team.