Customer PortalWe do the hard technology for you.
At Twin State, it’s all about how we can help you. And that doesn’t stop at our excellent service. Because you deserve the best, here are just some of the perks that come standard when working with us.
Help Desk
We staff our help desk with a team of knowledgeable and attentive networkers, ready and able to assist you with any issue that may arise. No need to wait for a network engineer to make an impromptu on-site visit; give us a call, and we can help you find a solution remotely.
However, if a more complex problem does arise, we know just who to send to solve it!
Need After Hours IT Support?
Fill out our contact form, or send an e-mail to helpdesk@tsts.com and we’ll make sure your issue is tracked in our support system. Once we return to the office, we’ll receive your ticket, find the best approach to tackling the problem, and assign the task to the right person. Don’t worry, we’ll keep you posted every step of the way.
Certifications & Core Competencies
Our team is staffed by professionals who are great at what they do, and they have the certificates to prove it! From being Google AdWords and Microsoft certified to possessing a vast knowledge of coding languages, we are confident that no matter task, we have the right person for the job.
Want proof that we have what you’re looking for? Check out our Core Competencies.
Reputation & Quality
When it comes to technical services in the Quad Cities, we don’t just follow the crowd; we set the curve. With over 300 satisfied customers, we not only know how to get the job done, but get it done well! Our clients know that working with us will give them timely, quality results. Give us a call to find out how we can help you, too.