Customer PortalIn the world of applications which are delivered over the cloud, not all features are made available to everyone simultaneously. Sometimes software vendors will choose a “rolling release” where new features are staged and released to the user base by category of organization or location. Microsoft does this with its Office 365 product set. We’ve…
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TS1: A Tailored Approach to IT Management
As businesses increasingly rely on technology, securing their digital infrastructure is no longer a choice—it’s a necessity. Whether it’s ensuring smooth daily operations or protecting sensitive information from cyber threats, having a reliable IT framework in place is crucial. That’s where TS1, Twin State Technical Services, a comprehensive, fully managed IT and cybersecurity solution, comes…
Revolutionizing Customers’ Experience with Halo’s Cutting-Edge Support
Efficient customer support is essential for maintaining productivity and ensuring smooth operations. Twin State understands the importance of providing timely and effective support to its customers, which is why we have implemented Halo Service Desk. To show how our customers can leverage its benefits, let’s first look at what Halo is. What is Halo? Halo…
Vote for Twin State Technical Services on Locals Love Us!
As a cornerstone of the Quad Cities community, Twin State Technical Services is honored to serve local businesses with exceptional software and web development solutions. We are excited to be recognized by Locals Love Us, and we need your support to continue our mission of delivering top-tier technology services. Why Vote for Twin State Technical…
AI Uncovered: 20 Essential Terms Everyone Should Know
Artificial Intelligence (AI) is transforming the world at an unprecedented pace, which makes it essential for everyone to understand its basic terminology. Here’s a guide to commonly used AI terms that everyone should know: Artificial Intelligence (AI) AI refers to the simulation of human intelligence in machines that are programmed to think and learn like…
Twin State Wins “Best of the Region” Awards for Third Consecutive Year
Twin State Technical Services has once again proven its industry leadership by winning top honors from the Quad Cities Regional Business Journal in two categories: “Best Cybersecurity Company of the Region” and “Best IT Support Company of the Region”. The awards recognize excellence in various business categories and are voted on by subscribers of the…
Deciphering Microsoft Copilot: How Everyday Users Can Leverage this AI Tool
Artificial intelligence (AI) is changing various aspects of our lives. Microsoft Copilot, priced at $30/month and powered by OpenAI’s GPT-3 language model, is one such AI-driven tool that is transforming the way we work. But what about the average person? How can we harness the power of Copilot in our day-to-day tasks? Let’s explore what…
Leveraging ChatGPT: Your Personal AI Assistant
Artificial intelligence (AI) has become increasingly integrated into our daily lives, transforming the way we communicate, work, and interact with technology. One such AI marvel that has captured widespread attention is ChatGPT. In this article, we’ll explore what ChatGPT is and how the average person can harness its capabilities to simplify tasks and enhance productivity.…
Leveraging AI for Business Growth: A Twin State Event
Are you ready to dive into the world of Artificial Intelligence? Join us at The Stardust on Tuesday, June 11th from 3:00 pm to 6:00 pm as we cover everything from the basics of AI to its current state and how you can incorporate AI into your business strategies TODAY. Plus, we’ll explore the future…
A Guide to Sourcing the Right Equipment for Your Business Needs
Selecting the right equipment for your business is crucial for maximizing efficiency and productivity. Whether you’re upgrading your existing infrastructure or starting from scratch, finding the perfect fit can be a daunting task. There are so many choices; what is the difference between Windows Home Edition and Windows Pro when it comes pre-installed on your…