Customer PortalTwin State Technical Services has once again proven its industry leadership by winning top honors from the Quad Cities Regional Business Journal in two categories: “Best Cybersecurity Company of the Region” and “Best IT Support Company of the Region”. The awards recognize excellence in various business categories and are voted on by subscribers of the…
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Deciphering Microsoft Copilot: How Everyday Users Can Leverage this AI Tool
Artificial intelligence (AI) is changing various aspects of our lives. Microsoft Copilot, priced at $30/month and powered by OpenAI’s GPT-3 language model, is one such AI-driven tool that is transforming the way we work. But what about the average person? How can we harness the power of Copilot in our day-to-day tasks? Let’s explore what…
Leveraging ChatGPT: Your Personal AI Assistant
Artificial intelligence (AI) has become increasingly integrated into our daily lives, transforming the way we communicate, work, and interact with technology. One such AI marvel that has captured widespread attention is ChatGPT. In this article, we’ll explore what ChatGPT is and how the average person can harness its capabilities to simplify tasks and enhance productivity.…
Leveraging AI for Business Growth: A Twin State Event
Are you ready to dive into the world of Artificial Intelligence? Join us at The Stardust on Tuesday, June 11th from 3:00 pm to 6:00 pm as we cover everything from the basics of AI to its current state and how you can incorporate AI into your business strategies TODAY. Plus, we’ll explore the future…
A Guide to Sourcing the Right Equipment for Your Business Needs
Selecting the right equipment for your business is crucial for maximizing efficiency and productivity. Whether you’re upgrading your existing infrastructure or starting from scratch, finding the perfect fit can be a daunting task. There are so many choices; what is the difference between Windows Home Edition and Windows Pro when it comes pre-installed on your…
The Crucial Role of Technology Maintenance in Business Operations
Technology serves as the backbone of businesses across industries, driving efficiency, innovation, and growth. However, simply adopting the latest tech solutions is not enough to ensure success. To truly harness the benefits of technology, businesses must prioritize ongoing maintenance and support. So, let’s dive into the importance of maintaining technology infrastructure, and what the ratio of maintenance to new projects should look like in a typical…
Demystifying VPNs: A Guide to Secure and Private Online Connections
Individuals and organizations use Virtual Private Networks (VPNs) as a solution that provides a “private road” on the public internet superhighway; they are not new. Even today, VPN use for data privacy is on the rise. But what exactly are VPNs, when should you use them, and why are they crucial for safeguarding your online…
Understanding Passkeys: Enhancing Security and Streamlining Access
These days, ensuring robust cybersecurity measures is paramount for businesses of all sizes. One crucial aspect of safeguarding sensitive data and systems is the implementation of passkeys. However, what are passkeys, how are they different than passwords, and why are they significant? Let’s explore this important topic and examine how passkeys play a vital role…
Google & Yahoo Make Updates That May Affect Your Email Correspondence
Both Google and Yahoo have recently announced significant changes to their Domain-based Message Authentication, Reporting, and Conformance (DMARC) policies, aimed at improving email security and reducing phishing and spoofing attacks. These changes are a proactive step towards enhancing the trustworthiness of email correspondence for users across their platforms, but they can be disruptive to your…
Twin State Can Help You Navigate the Digital Landscape
Businesses face the constant challenge of staying ahead in a landscape marked by innovation and complexity. At the forefront of this digital transformation, Twin State Technical Services distinguishes itself through a consultative approach that goes beyond conventional IT services. This personalized strategy involves understanding the unique needs of clients and collaboratively crafting solutions that drive…