Help Desk

Call our Help Desk for Immediate Support

Logan, Andrew and Nile answer the phones from 8-5, Monday through Friday. If you’re experiencing an issue, or if you have a general question and aren’t sure where to start, call them at 563-441-1504. They’re a great resource for clients and can solve a lot of issues via phone or remote connection, so you can get back to work without having to wait for an engineer.

Our Help Desk tracks every call, so when site visits are required, our engineers know so they can address any issues as quickly as possible.

Did you know our Help Desk can provide Tier 1 support to your business? This is a great option if you’re looking for ways to free up your own IT staff for larger projects.

After Hours? Submit a Support Ticket

Fill out the form below, or send an email to helpdesk@tsts.com and we’ll make sure your issue is tracked in our support system. As soon as we get in, we’ll figure out the best approach to solving the problem and assign the task to the the right person. Then, we’ll call to confirm help is on the way.