Help Welcome New Members of Our Team

As part of enhancing your experience with infrastructure management and technical support, Twin State Technical Services has added several new faces this September. New employees joining the infrastructure team include Network Engineers Jake Sellers and Brien Rakoci. Jake is a 2015 graduate in Computer Science from University of Iowa. Brien is a professional Information Systems…

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General Virus Prevention for Businesses

Hello Everyone, We’re sending this out to educate you about the risk of malware—malicious software—and how to avoid infections. The best way to understand how to avoid malware is understanding how infections occur, what different types of infections do, and the most common ways to prevent them. General Ways Infections Occur: There are too many…

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Maintaining Regular Backups

Properly maintaining backups can financially benefit your business. Sometimes, it could even save your business. Several weeks ago, a popular encryption based virus made its way around the Quad Cities . . . again. This particular virus, Cryptowall, tricks users into opening a malicious file which infects their computer. Cryptowall can then spread throughout your…

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Inside Twin State: Our Status Board

We’ve been quietly overhauling almost every aspect of the way we receive, manage, and fix problems for our clients. Our status board is instrumental in helping us solve issues faster. When one of our clients calls us with a problem, we want to solve it as quickly as possible. This, of course, is much easier…

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