Customer PortalWe worry about your Digital Accessibility so you don’t have to.
Around 56.7 million Americans currently live with some form of disability. This number continues to increase as the population ages. It is expected that by 2060, the number of Americans living with disabilities will double to nearly 90 million. Those with vision, hearing, or physical disabilities are expected to make up around 20 percent of the population. These individuals can experience significant challenges when it comes to accessing websites, as well as applications and online documents.
*According to the United States Census Bureau
Sites that don’t follow the accessibility guidelines risk legal problems, frustrated users, and missed business opportunities. Work with us and we'll make sure you're protected. Let us help you understand the guidelines and identify compliance issues.
Legal Risk
No one wants to receive a lawsuit, especially if it could easily be avoided.
User Frustration
If users are frustrated with your site, they could become frustrated with your brand. We want to help protect your reputation.
Financial Risk
You could miss business opportunities with someone because they can't access your digital presence.
Scan
We use our certified technology to test your website. A report is generated that identifies instances of failed compliance.
Fix
Our experienced web developers will fix any issues on your website, or we can create a report with instructions for how to fix the problems for your team to fix internally.
Monitor
We will run a monthly or quarterly scan of pages that have been added or updated to identify any new accessibility problems.
ADA Compliance for Financial Institutions
In this day and age, nearly all of your finances can be managed easily and efficiently from the comfort of your home. With websites and apps designed to securely handle online banking, stock trading, loan shopping, and money management, you don’t even need to put on shoes to monitor all of your finances.
If you can cash a check from your couch, while watching movies and eating popcorn, shouldn’t a person with disabilities be able to do the same?
Why is being ADA Compliant important in Financial Institutions for those with disabilities?
- If the customer is deaf, they are unable to learn about the types of mortgages a lender offers if it is explained in a video that has voiceover but no captions or transcript.
- If a blind customer goes to the help area of a bank’s website that uses screenshots without alt text, they cannot use voice-recognition software to sign up to receive reminder text messages for their account.
- It is impossible for someone with low vision to check their balance on a mobile app for online banking if they have the pinch-to-zoom feature disabled.
The Law: The Americans with Disabilities Act (ADA), Title III
First passed: 1990.
Recent court decision: 2017.
Applies to: “Places of public accommodation.” In the past, this was not interpreted to mean websites, but with the recent 2017 judgement against Winn-Dixie, we expect to see more litigation in this space.
Requires: Financial service organizations must provide accommodations for people with disabilities.
Want more information on how to be sure your digital assets are compliant?