Customer PortalLeading the IT Industry in Web Design, Web Development, Networking, Software Development, Customer Support, and eCommerce solutions.
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We use Twin State to supplement our expertise and increase the speed of implementing our initiatives. Their staff brings a real added value with in-depth technical expertise. On several occasions we had critical problems which they quickly resolved. Hire them – you will be glad you did!
We have valued our partnership with Twin State Technical Services for many years. Their technicians are highly trained professionals who deliver timely and cost effective solutions to our IT issues. They have everything covered from troubleshooting to making recommendations that improve our productivity.
Community Action of Eastern Iowa enhanced its customer experience and improved staff efficiency by implementing Zendesk’s approach to omnichannel marketing. Our customers now find and communicate with us using whatever method is best for them, and Zendesk’s metrics show we respond faster and better than before.
I deal with many external vendors, but I’ve never seen a company have the ‘follow-through’ and employee dedication that Twin State has. They get the job done. It’s a real partnership. That’s good for the bank and our customers.
I could not be more pleased with their service. We recently completely changed our medical software, and I relied heavily on TSTS for advice on equipment upgrades, installation of new scanners, computers, and credit card machines. Based on our experience, I am happy to recommend TSTS to any small business that needs IT support.
We also purchase our computer equipment from Twin State because they thoroughly research our hardware and software requirement needs, assist with installation and transferring data, making computer upgrades headache free!
Chris has been very responsive and comes with new ideas that nobody else is thinking of. He connects so well with the clients that I don't have to ever worry about what he is going to say in a meeting. He was a critical person on this project and did an excellent job.
Our website is great, in both its look and its function. Twin State worked diligently to make sure that our needs were met and the look we wanted was achieved.
The personnel they have provided are intelligent, friendly, and go above and go well beyond most people’s expectation of stellar customer service. I have not hesitated in recommending that any school looking into working with a consulting company strongly consider TSTS.
Melissa at Twin State Technical Services is doing a great job. She is very prompt, courteous, and efficient.
TSTS is simply the best. Great people, amazing skills, and always a quick response. With them on the job, you know it will be fixed correctly. They make complicated issues seem simple. If you want quality IT service provided by a very skilled staff, they should be your choice. It’s been our choice at BMG for over 20 years.
Twin State really understood what I was trying to accomplish and designed two new websites for me. I have been very pleased. The team is responsive. My sites look great. Their ideas were thoughtful.
Stephanie and the web development team have been responsive and easy to work with. I look forward to continuing our website redesign project with them.
Twin State writes my mobile app, handles my website and takes care of all my cloud computing. Everyone I've met there is excellent. You should use them too!
As a nonprofit, we have limited human resource; thus no IT department. Twin State is our IT department with its wide-range of expertise. This enables us to get all of our technology services done under one integrated roof.
The staff was able to develop and install new hardware, helped install new software, explained how to improve the organization of the agency database, and made recommendations regarding how best to store my database in the Cloud.
Twin State Technical Services has been our IT company for years. Between the custom programming, network management, and disaster recovery, Twin State handles all of our technical needs. With them, we are confident that we can focus on our jobs and they will handle everything for us.
As so many families turn to NAMI during a crisis, the site design and prioritization of information is critical for meeting those demands. The team also understood the importance of our branding, visually portraying hope for individuals living with a serious mental health condition and their families.
For many years, Eddy at Twin State has provided G AND R with flexible and valuable technology services. TSTS has provided both system maintenance and development work at a level businesses should expect. It is comforting to know we have quality resources available such as Twin State to help fulfill our needs.
Twin State not only "walks the walk" (is able to troubleshoot complicated issues), they also "talk the talk" (are able to explain in simple terms what happened and what solutions they deployed). And by always being professional and friendly, they help ease our team through the very frustrating technical difficulties they are experiencing.
The team was always organized and communicative, the timeline was realistic, and I loved working with both Shanda and Cindy!
Twin State developed a database for us. We needed a good way to report on our donors. They created a simple format that lets me push only a couple keys to enter information. It is so easy, what they did for me!
If you are looking for a top-notch web designer that also excels at customer service, Twin State is your company! Our website was a complete 180 change from what we previously had which also meant we had numerous changes and questions along the way, Twin State did not hesitate to help us every step of the way. We are so happy with the end result!
The team at Twin State Technical Services has been fantastic. Twin State has responded quickly to any IT issues we have experienced, and the website development team improved our customer experience.