Co-Managed IT Services

You’ve got an internal IT team. We bring the backup they need—right here in the Quad Cities and surrounding communities. Our local engineers partner with your team to fill skill gaps, scale support, and take pressure off so you can get more done. Think of us as your on-call reinforcements—nearby when you need us, working quietly in the background when you don’t.

Expand Your Team Without Adding Overhead. Elevate Your IT.

Your IT team is smart, capable, and dedicated but even the best teams need backup. When projects stack up, when security threats escalate, or when you need to move fast, TSTS steps in as your under-the-radar partner, extending your team’s capabilities without taking control away.

We work quietly alongside your internal team, providing depth, expertise, and relief so your IT department can focus on driving the business forward with confidence.

Who This Is For

Organizations with in-house IT teams needing additional support or expertise
CIOs and IT leaders managing growth, complex projects, or evolving security needs
Teams looking to offload routine support to stay focused on strategic initiatives
Businesses seeking partnership, not replacement, for their IT operations

What You Get

Seamless Collaboration, Zero Drama

We don’t replace your team; we strengthen it. We align with your processes and priorities, operating as an extension of your IT department while respecting your ownership and strategy.

Advanced Cybersecurity Expertise

We help you level up your security posture with advanced threat detection, endpoint protection, and best-in-class frameworks—integrated quietly into your environment.

Overflow Help Desk Support

When ticket queues spike, we step in to handle user support so your team can stay focused on high-value projects without burnout.

Project and Implementation Support

From cloud migrations to infrastructure upgrades, we help you plan and execute critical initiatives efficiently and effectively.

Proactive Monitoring and Maintenance

We monitor your systems around the clock, resolving issues before they escalate and ensuring stability without requiring your constant attention.

Strategic IT Guidance

We collaborate with your leadership to align technology with business goals, helping your organization scale while staying secure and stable.

Why Choose Twin State Technical Services?

Engineer-to-Engineer Partnership
Your team works with our expert, on-site engineers and technology strategists who understand complex environments and speak your language.
Quiet, Under-the-Radar Support
We work in the background, providing expertise without needing hand-holding, or adding noise or friction.
Tailored, Flexible Collaboration
We adapt to your workflows and needs, scaling support up or down as your environment evolves.
Local, Relationship-Driven Service
We don’t outsource relationships. You know your engineers, and they know your environment.
Security Built In, Not Bolted On
We think like attackers, audit like auditors, and secure your systems without slowing down your team.
99% Client Retention
Clients stay with us year after year because we really go the extra mile in serving their needs – with integrity.

Benefits of Co-Managed IT with TSTS

Extend your IT team’s capacity and expertise
Gain advanced security and stability without adding headcount
Offload routine support while retaining control
Complete projects efficiently without draining internal resources
Allow your IT leaders to focus on strategic initiatives

Industries We Support

Banking and Finance

Augment internal IT with security and compliance expertise.

Healthcare

Support internal teams with reliable, responsive IT partnership.

Manufacturing

Extend IT teams to improve uptime and production support.

Education

Supplement campus IT with scalable support and expertise.

ARE YOU A CIO OR TECHNOLOGY LEADER?

Let’s Talk Shop—Engineer to Engineer.

Want a second set of eyes on a system you manage? Talk with one of our senior engineers for a fast, focused, peer-to-peer review—security, cloud, AI readiness, or whatever’s top of mind.

The Quiet Partner Your IT Team Needs

Your IT team shouldn’t carry the weight of every challenge alone. With Twin State Technical Services as your co-managed IT partner, you gain a quiet, capable ally that extends your team’s strength, stability, and capacity so you can lead with confidence.

Learn More About Our Services

AI Enablement

Analyze student performance, automate administrative workflows.

Business Phone Systems

Enable secure, clear communication across campuses and districts.

CIO Advisor

Strategic planning for enrollment, compliance, and growth.

Cybersecurity

Protect student data and ensure FERPA compliance.

IT Help Desk

Responsive support for teachers, staff, and classrooms.

Managed Services

Keep systems secure and operational across campuses.

Software Engineering

Integrate learning management and SIS systems.

Tech Support

Troubleshoot classroom devices, AV systems, and infrastructure.

Website Design

Build accessible, parent- and student-friendly websites and portals.

Matt did an awesome job and he also helped show some things to help with interactive presentations on Google Slides. Thanks

HD – All Saints

We chose Twin State because it was above what the other companies could do …with Twin State, we got more bang for our buck. The TSTS team has been phenomenal … they are very quick and very responsive… it's a partnership, they're with us every step of the way.

Farmers National Bank

They understand our vision .. we don’t get “no, we can’t do that.” They say, “I’m going to give you some options.”

Liqui-Grow

SIGN UP FOR OUR TECH TALK eNEWSLETTER

Bite-sized Tech Wisdom.
Zero Geek Speak

Once a month, we break down what’s new, what’s next, and what actually matters in IT – no jargon, no fluff, just practical insights you can put to work.