Stay Safe & Productive
Schedule a 15 minute consultation for assistance in setting up your remote workforce.
Schedule a 15 minute consultation to begin setting up your remote workforce.
IF YOUR BUSINESS IS DOWN ...
If you have an emergency or your business has ceased operating, call your engineer/ account person. Next, call cell numbers below. It is always an option to telephone, text, or email – but in an emergency, we at Twin State encourage you to follow the safest way to know the problem is identified by hearing a response from us in reply. Please continue to escalate promptly using this list, in case someone is away from email/phone, until the request for help has been acknowledged in the affirmative. Remember, in emergencies, don’t email first, CALL and escalate to assigned emergency managers.
FIRST, call your assigned engineer or project manager. If they don't respond promptly, proceed to step two.
SECOND, call the following assigned emergency manager(s) listed below.
You may want to restart your server, modem, switch, or device that’s affected, or call your Internet Service Provider (ISP) and see if it’s an issue with their service before escalating to off-hours support.
For your remote workforce:
Schools speak out.
Listen to what school leaders have to say.
The personnel they have provided are intelligent, friendly, and go above and go well beyond most people’s expectation of stellar customer service. I have not hesitated in recommending TSTS to any school looking into working with a consulting company.
The variety of services Twin State offers—and the extensive knowledge base behind those services—is what started the business relationship. The professional staff and willingness to accommodate our needs is what has kept us as a client. We couldn't be happier with Twin State Technical Services.
Our website is great, in both its look and its function. Twin State worked diligently to make sure that our needs were met and the look we wanted was achieved.
To arrange a free consultation.