Customer PortalWe’re in it for the long-run!
At Twin State, our aim is to hire employees who will stay with us for the rest of their career. We hire professionals that are flexible, driven toward continuous improvement, interested in expanding their understanding of their fields, and have a background in providing excellent service. We also look for people who are positive, open-minded, determined, creative, and laid-back.
We have a remarkably low turnover rate, which we chalk up to having an inclusive company culture, providing opportunities for personal and professional growth, striving for a good work/life balance, and creating a great community in the Quad Cities to both live and work in. Twin State was named the 2020 Business of the Year by the Quad Cities Chamber of Commerce. We provide our employees with an atmosphere where they can thrive by offering professional growth opportunities, flexible hours, stability, paid professional development, excellent insurance benefits, paid time off, and a close-knit, family culture.
Our low turnover rate is also a testament to our hiring and internship process, which is designed to make sure candidates are a good fit for us — and vice versa.
Join the TSTS Team!
Sound like something you’re interested in? Join our team! We think you’ll fit right in.
Employment Opportunities
Twin State Technical Services is expanding and hiring for multiple positions! Come work with accomplished teammates who enjoy optimizing solutions for entrepreneurs, to established organizations.
We are looking for individuals to join our team for the Internship position(s) listed below. Soon-to-be college graduates are welcome to apply!
The Payroll Accountant works with the admin team to provide accounting services with primary responsibility to ensure the accurate and timely preparation and processing of payroll transactions including salaries, benefits, taxes, and other deductions.
Twin State is an enthusiastic and creative tech company with a great reputation. Twin State was named the 2020 Business of the Year by the Quad Cities Chamber of Commerce. We provide our employees with an atmosphere where they can thrive by offering professional growth opportunities, flexible hours, stability, paid professional development, excellent insurance benefits, paid time off, and a close-knit, family culture.
Duties/Responsibilities:
• Implements, maintains, and reviews payroll processing and accounting systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions.
• Ensures compliance with federal, state, and local payroll, wage, and hour laws and best practices.
• Communicates with team to ensure accurate and timely processing.
• Collects , prepares and/or and files accurate payroll records and reports for internal documentation and required records with federal, state, and local government agencies.
• Participates in processing payables/receivables, benefits and general bookkeeping duties.
• Provides outside auditors with assistance; gathers necessary account information and documents to perform annual audit.
• As appropriate, coordinates with software vendor to maintain payroll and accounting systems; recommends updates to enhance software systems.
• Performs other related duties as assigned.
Required Skills/Abilities:
• Highly proficient with payroll and accounting software; Paylocity experience a plus.
• Understanding of and ability to adhere to generally accepted accounting principles.
• Demonstrated professional discretion and confidentiality.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite, Sharepoint, MS Teams or similar software.
Education and Experience:
• Degree in Accounting, or related discipline preferred.
• Three (3) to five (5) years of accounting experience required OR any equivalent combination of education and experience which provides the skills and abilities necessary to perform the required tasks for this position.
Reports to: Office Manager
To Apply: Send resume to HR@tsts.com
Twin State Technical Services is expanding! We are currently hiring for multiple positions. Twin State is an enthusiastic and creative tech company with a great reputation. Twin State was named the 2020 Business of the Year by the Quad Cities Chamber of Commerce. We provide our employees with an atmosphere where they can thrive by offering professional growth opportunities, flexible hours, stability, paid professional development, excellent insurance benefits, paid time off, and a close-knit, family culture.
Twin State is seeking to fill a full-time project manager position. The successful candidate will work directly with clients to ensure deliverables fall within the applicable scope and budget. Candidate will oversee all aspects of projects. Set deadlines, assign responsibilities, monitor, and summarize progress of assigned projects.
Duties/Responsibilities:
- Conducts end to end project management of multiple IT projects and manages subcomponents of assigned projects
- Leads cross functional teams to complete projects or program deliverables within allotted timeline and budget.
- Leads project planning sessions, identifies key internal/external stakeholders necessary for project completion and develops overall strategy for executive of high value projects.
- Defines project scope and objectives, guides activities of a project/program team.
- Delegate project tasks based on team members' individual strengths, skill sets and experience levels
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Develops detailed work plans, timelines, schedules, estimates, resource plans, and status reports
- Meet budgetary objectives and adjust project constraints based on financial analysis
- Set deadlines, assign responsibilities, monitors project performance and summarize progress of assigned projects. Prepare reports for upper management regarding status of project.
- Ensure adherences to quality standards and reviews project/program deliverables.
Required Skills/Abilities:
- Demonstrate superior customer service skills.
- Demonstrate the ability to create and maintain comprehensive project documentation
- Demonstrate project and task management skills and ability to see each task through to completion.
- Demonstrate ability to develop and track budgets
- Demonstrate ability to manage time and prioritize tasks based on urgency.
- Poses excellent written and verbal communication skills
- Poses solid organizational skills with special attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office, Projects
- Experience in conflict resolution
- Develop spreadsheets, diagrams, and process maps to track project progression
- Perform other related duties as assigned
Preferred Skills:
- Project Management Professional (PMP) certification
- Experience with process improvement
Education and Experience:
- Bachelor's degree with a major or minor in, engineering, information technology or related field or relevant experience.
- Minimum of three (3) years’ experience in program management with specific work experience in software program management. OR
- Any equivalent combination of education and experience which provides the knowledge, skills and abilities necessary to perform the required tasks for this position.
To Apply: Send resume to HR@tsts.com
Twin State Technical Services is a friendly, flexible, and fun place to work. Here, you will find accomplished teammates who enjoy optimizing solutions for our customers including established commercial and charitable organizations.
Twin State is an enthusiastic, family-oriented, fast-paced tech company that has been in business for more than 25 years. Twin State was named the 2020 Business of the Year by the Quad Cities Chamber of Commerce. We provide our employees with an atmosphere where they can thrive by offering professional growth opportunities, flexible hours, stability, paid professional development, excellent insurance benefits, paid time off, and a close-knit, family culture.
As a Networking Engineer, you will work in a collaborative environment with internal and external clients to provide technical support and troubleshoot hardware and software issues.
The Networking Engineer works with current and prospective clients, providing technical support to launch implementations, and troubleshoots hardware and software issues.
Specific Responsibilities:
- Design IT solutions with an emphasis on standards, analysis of business workflow, and best practices.
- Manage the installation and support of infrastructure equipment, servers, computers, and software at client sites.
- Establish rapport and trust with key client decision-makers.
- Install and maintain new and current software.
- Set up accounts for company employees with passwords and permissions.
- Engage in timely and understandable communication with internal and external clients throughout assigned projects.
- Troubleshoot technology problems as needed.
- Manages a variety of projects, providing timely execution of assigned tasks.
- Other duties as assigned.
Required Skills/Experience:
- Associate or Bachelor's Degree with a Major or Minor in Information Technology or related field.
- Five (5) to ten (10) years of relevant experience OR any equivalent combination of education and experience which provides the skills and abilities necessary to perform the required tasks for this position.
- Knowledge of security protocols, IT systems, networking infrastructures, and database systems.
- Possess strong written and verbal communication skills.
- Ability to multi-task a number and variety of projects at once.
Preferred skills:
- Previous IT consulting experience.
- Demonstrated ability to conduct business workflow analysis.
- Strong customer service orientation.
- Strong problem-solving skills and the ability to provide hands-on technical support.
- Desire to enhance credentials by obtaining certifications and training in emerging technologies.
- Willingness to work out of various client offices.
Reports to: Networking Team Leader
To Apply: Send resume to HR@tsts.com
Twin State Technical Services is seeking an experienced Executive Assistant to work alongside busy C-level executives in a fast-growing team. This is a position for a highly motivated, detail-oriented professional who likes to work in a fast-paced, dynamic, and fun environment. An ideal candidate is responsive, self-directed, positive, and seeking a challenging role.
Twin State is an enthusiastic and creative tech company with a great reputation. Twin State was named the 2020 Business of the Year by the Quad Cities Chamber of Commerce. We provide our employees with an atmosphere where they can thrive by offering professional growth opportunities, flexible hours, stability, paid professional development, excellent insurance benefits, paid time off, and a close-knit, family culture.
Specific Responsibilities:
- Providing administrative coordination such as writing and editing emails, drafting memos, preparing communications, and managing to sort and filing incoming emails on the executive’s behalf
- Maintaining comprehensive and accurate records
- Performing basic accounting duties related to AR/AP and/or payroll
- Performing administrative support for recruiting activities
- Organizing meetings including scheduling and sending reminders
- Taking detailed notes, distributing and following up on action items for meetings
- Organizing company-wide meetings including coordination of presentation materials using PowerPoint, arranging for a meeting location, and catering
- Answering phone calls in a polite and professional manner
- Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters
- Other duties as assigned
Required Skills/Experience:
- Associate or bachelor’s degree preferred
- Five (5) years of experience as an Executive Assistant or administrative coordinator to C-level individuals OR a combination of relevant education and experience
- Possess strong written and verbal communication skills.
- Ability to multi-task a number and variety of projects at once.
- Experience utilizing Office products at a high level
- Experience in HR or Accounting is a plus
- Demonstrated professional discretion
- Demonstrated organizational skills at a system-wide level
Preferred skills:
- High utilizer of Office 365 i.e., Microsoft Word, Excel, Outlook, and PowerPoint
- Understanding and interest in technology
- Experience in hiring and HR helpful
- Ability to multitask and prioritize tasks
- Excellent time management skills.
- Possess high attention to detail
- Great verbal and written communication skills.
- Possess bookkeeping and/or AP/AR experience
- Experience with Paylocity or similar software
- Demonstrated strong customer service orientation
Reports to: CEO/President
To Apply: Send your resume to HR@tsts.com
Internships
Twin State Tech supports and encourages those entering the information systems profession by offering internships with an intent to hire after graduation.
Currently, for fall/winter 2021/2022 and summer 2022 we have the following internships available.
The marketing and sales intern will work closely with our Client Development Manager and Marketing Administrator. This is a great opportunity to put your knowledge into action. You will support our marketing and sales efforts by preparing different marketing materials (presentations, blogs, videos, social media posts, etc.), and assisting us in our day-to-day projects and tasks. At the end of your internship, you will have experience in sales cycles and coordinating sales and marketing events.
You will also have the chance to learn about web, print, and digital marketing assets. It is a great opportunity to learn quickly by doing. We are looking for someone that has excellent verbal and writing skills. It would be ideal to have an interest or knowledge of web, print, and digital marketing assets.
These roles pay $14.50 - $17.00/hour based on experience. Anyone interested in fall 2021 can e-mail Beth Tinsman directly at btinsman@tsts.com.
Send your inquiry to HR@tsts.com