Co-Managed IT Services

You’ve got an internal IT team. We’ve got the backup they need. From filling skill gaps to scaling up support, we partner with your existing team to take the pressure off and get more done. Think of us as your on-call reinforcements – ready when you need us, working quietly in the background when you don’t.

Expand Your Team Without Adding Overhead. Elevate Your IT.

Your IT team is smart, capable, and dedicated but even the best teams need backup. When projects stack up, when security threats escalate, or when you need to move fast, TSTS steps in as your under-the-radar partner, extending your team’s capabilities without taking control away.

We work quietly alongside your internal team, providing depth, expertise, and relief so your IT department can focus on driving the business forward with confidence.

Who This Is For

Organizations with in-house IT teams needing additional support or expertise
CIOs and IT leaders managing growth, complex projects, or evolving security needs
Teams looking to offload routine support to stay focused on strategic initiatives
Businesses seeking partnership, not replacement, for their IT operations

What You Get

Seamless Collaboration, Zero Drama

We don’t replace your team; we strengthen it. We align with your processes and priorities, operating as an extension of your IT department while respecting your ownership and strategy.

Advanced Cybersecurity Expertise

We help you level up your security posture with advanced threat detection, endpoint protection, and best-in-class frameworks—integrated quietly into your environment.

Overflow Help Desk Support

When ticket queues spike, we step in to handle user support so your team can stay focused on high-value projects without burnout.

Project and Implementation Support

From cloud migrations to infrastructure upgrades, we help you plan and execute critical initiatives efficiently and effectively.

Proactive Monitoring and Maintenance

We monitor your systems around the clock, resolving issues before they escalate and ensuring stability without requiring your constant attention.

Strategic IT Guidance

We collaborate with your leadership to align technology with business goals, helping your organization scale while staying secure and stable.

Why Choose Twin State Technical Services?

Engineer-to-Engineer Partnership
Your team works with our expert, on-site engineers and technology strategists who understand complex environments and speak your language.
Quiet, Under-the-Radar Support
We work in the background, providing expertise without needing hand-holding, or adding noise or friction.
Tailored, Flexible Collaboration
We adapt to your workflows and needs, scaling support up or down as your environment evolves.
Local, Relationship-Driven Service
We don’t outsource relationships. You know your engineers, and they know your environment.
Security Built In, Not Bolted On
We think like attackers, audit like auditors, and secure your systems without slowing down your team.
99% Client Retention
Clients stay with us year after year because we really go the extra mile in serving their needs – with integrity.

Benefits of Co-Managed IT with TSTS

Extend your IT team’s capacity and expertise
Gain advanced security and stability without adding headcount
Offload routine support while retaining control
Complete projects efficiently without draining internal resources
Allow your IT leaders to focus on strategic initiatives

ARE YOU A CIO OR TECHNOLOGY LEADER?

Let’s Talk Shop—Engineer to Engineer.

Want a second set of eyes on a system you manage? Talk with one of our senior engineers for a fast, focused, peer-to-peer review—security, cloud, AI readiness, or whatever’s top of mind.

The Quiet Partner Your IT Team Needs

Your IT team shouldn’t carry the weight of every challenge alone. With Twin State Technical Services as your co-managed IT partner, you gain a quiet, capable ally that extends your team’s strength, stability, and capacity so you can lead with confidence.

Learn More About Our Services

AI Enablement

Analyze student performance, automate administrative workflows.

Business Phone Systems

Enable secure, clear communication across campuses and districts.

CIO Advisor

Strategic planning for enrollment, compliance, and growth.

Cybersecurity

Protect student data and ensure FERPA compliance.

IT Help Desk

Responsive support for teachers, staff, and classrooms.

Managed Services

Keep systems secure and operational across campuses.

Software Engineering

Integrate learning management and SIS systems.

Tech Support

Troubleshoot classroom devices, AV systems, and infrastructure.

Website Design

Build accessible, parent- and student-friendly websites and portals.

I would recommend it to anyone looking for a knowledgeable, responsive, and reliable IT partner.

J.F. Edwards Construction Company

Twin State Technical Services has been our IT company for years. They handle all our technical needs.

Main Healthcare

Conversations at Twin State start with, “What are you trying to do? What is the larger purpose?” It’s a model I’ve taken with me everywhere.

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