Blog & Updates

Twin State Technical Services Wins “Best of the Region” Awards for Second Consecutive Year

July 12, 2023

Twin State Technical Services, a leading provider of IT support and cybersecurity solutions, has once again emerged at the top of the annual “Best of the Region” awards. The awards recognize excellence in various business categories, voted on by subscribers of the Quad Cities Business Journal. Twin State Technical Services has triumphed for the second year in a row, clinching the titles of “Best IT Support Company” and “Best Cybersecurity Company.”  With a track record of providing cutting-edge IT support and cybersecurity solutions, Twin State Technical Services has consistently proven its expertise and commitment to excellence. Their comprehensive range of services, tailored to meet the unique needs of each client, has set them apart in the competitive industry.  As a

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What Should a Nonprofit Website Include? A Comprehensive Guide for Effective Online Presence

June 29, 2023

In today’s digital age, a nonprofit organization’s website plays a crucial role in establishing its online presence and effectively communicating its mission. A well-designed and strategically optimized website not only attracts more visitors, but also helps nonprofits engage and inspire their audience to support their cause. In this article, we will explore 11 essential elements that every nonprofit website should include to maximize its impact and achieve its goals. 1. Clear and Compelling Mission Statement A nonprofit’s mission is its driving force and should be prominently displayed on its website. Craft a clear and compelling mission statement that effectively communicates the organization’s purpose and impact. Keep it concise, captivating, and easily understandable for visitors. A strong mission statement instantly conveys

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Strengthening Security: Exploring Duo Multi-Factor Authentication and Sentinel One Endpoint Protection

May 24, 2023

In a digital world, security has become a vital concern for individuals and organizations alike. The rise in cyber threats has driven the need for implementation of robust security measures to safeguard sensitive information and systems. Two powerful security tools that have gained significant recognition for their effectiveness are Duo Multi-Factor Authentication and Sentinel One Endpoint Protection. In this article, we’ll delve into the features and benefits of these solutions, highlighting their role in enhancing overall security. [siteorigin_widget class=”SiteOrigin_Widget_Image_Widget”][/siteorigin_widget] Duo Multi-Factor Authentication: An Extra Layer of Security Passwords alone are no longer enough to protect accounts with sensitive data from being compromised. Duo Multi-Factor Authentication (MFA) addresses this vulnerability by providing an additional layer of security. MFA verifies user identities

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Protect Yourself from Scam Websites: A Comprehensive Guide

May 11, 2023

Items to consider when determining the legitimacy of a website 1. Domain name: Scammers often create domain names that are intentionally similar to well-known websites, using misspellings or variations. For example, they might replace letters with similar-looking numbers (e.g., “g00gle.com” instead of “google.com”). Always double-check the domain name for any inconsistencies or unusual variations. 2. Poor website design: Scam websites often have subpar designs with outdated layouts, mismatched color schemes, or unprofessional graphics. Reputable businesses invest in creating visually appealing and user-friendly websites, so be cautious if the website design appears unpolished or amateurish. 3. Lack of contact information: Legitimate websites typically provide clear and accessible contact information, including a physical address, email address, and phone number. Scam websites may

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Diverse team of IT professionals celebrating at Twin State Technical Services in front of a company logo wall.

JA Day at Twin State Technical Services

April 25, 2023

Twin State Technical Services is a proud supporter of Junior Achievement of the Heartland. We were so exited to participate in JA day during April 2023.  Junior Achievement works to promote financial literacy, work readiness, and entrepreneurship skills among students in and around the Quad Cities.  JA day is a day to celebrate Junior Achievement and its partners in success. Makenzie Morris, marketing manager for Junior Achievement of the Heartland, visited with our team and brought cookies from the local Olde Town Bakery for our everyone to enjoy.  We are so grateful for our relationship with JA and will to continue provide support for the program and students in the years to come.  If you would like to learn more

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Randy Olsen leading technology

In the News – Leading in ’23 with Transformational Technology

February 2, 2023

Twin State Technology Services’ Chief Technology Officer, Randy Olsen, sat down with Macey Spensley, from the QC Times, to discuss our unique approach to supporting our clients, cybersecurity planning, and keeping employees up to date on industry standards. Read the full article from the QC Times. A Pro-Active Approach to IT Twin State balks at the antiquated break-fix IT model and focuses on continual improvement by proactively identifying issues and implementing solutions. We take time to get to know each customer and develop strategies based on their unique situations and where they want to go. Cybersecurity Planning Businesses today have a ton of data in a lot of different places. With more data comes higher risk of security and data

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Top 5 Reasons Your Business Needs a New Website in 2023

January 17, 2023

It’s a new year and while so many people are thinking, “New Year, New Me,” as a business owner or marketing manager you may be thinking about business goals and “New Year, Better Business!” Investing in your website in 2023 can make a huge impact on your bottom line. Our team is here to help you through the website redesign process. Here are five reasons to redesign your website this year: Reason #1: Keep it Fresh  Potential clients and customers often get their first impression of your business from your website. By updating it every few years, your clients get the impression your business matters to you. UX design describes a user’s experience — how they interact with, and experience

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High-tech digital image illustrating 2023 business technology trends with futuristic graphics and data analytics for IT solutions and innovation.

2023 Business Technology Trends

December 16, 2022

Today, every business is a technology business. Whether you are in retail, manufacturing, or healthcare, your company relies on a wealth of data, applications, and devices to spur growth and keep operations running. However, many businesses do not have internal IT talent. Instead, they rely on outsourced IT providers to deliver digital transformation and efficiency. Research shows IT outsourcing in the United States is projected to grow by 7.56%, resulting in a market volume of $208.5 billion in 2027. Technology moves incredibly fast. The latest and greatest solutions of today will be old news tomorrow. We know how important it is to keep up with the pace of change. So, as we move into 2023, here are the newest business

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High-tech business planning image for 2023 featuring digital data visualization, analytics, and technology strategy concepts for Twin State Technical Services.

Things to Consider when Making a Technology Plan for 2023

December 16, 2022

2022 is almost over! But first, it would be helpful to review the past twelve months: what you did well, what you could have done better, and what you would like to achieve next year. As you consider your business objectives for the year ahead, we strongly recommend you consider technology. Ideally, you should put the whole technology plan together! After all, every business today is a technology company. We all use digital tools, applications, and devices. They are the cornerstone of productivity and growth. Do not just use technology on the fly. Create a proactive strategy. Here are some things to consider. Link Technology to Profitability Technology will never drive meaningful business outcomes solely for the sake of technology.

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