Blog & Updates

Learn Microsoft Power Apps and Power BI at Twin State Technical Services virtual event, offering expert training on automation, virtual agents, and business intelligence tools.

TSTS Virtual Event: Learn Microsoft Power Apps

Get the most out of your tech tools! Learn Power apps to make your business smarter and more connected. Event Description Join our TSTS Network Engineer, Melissa Trenkamp, as she provides insights to get the most out of your tech arsenal to make your business smarter, more connected, and more efficient. Microsoft Power Platform, made up of Power Apps, Power BI, and Power Automation (formerly Flow), included in most Microsoft 365 subscriptions at no extra cost. Our Presenter Melissa Trenkamp, Network Engineer Team Lead, graduated from St. Ambrose University with a B.A. in Communications and Computer Network Administration in 2006. She has worked in the Quad Cities as both a Systems Administrator for a local Web tech company and a Network

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Responsive WordPress maintenance and updates for website security and performance.

Overview of the Latest WordPress Updates & Why You Need to Stay Current

When you log in to add content to your WordPress site and see that there is an update, what is the first thing you think? Some website owners cringe, think, “I don’t have time for this now!” and move on with their work. Then before they know it, they are several versions behind and much more vulnerable to an attack. WordPress updates bring several important elements to your website, including security, forward-looking features, and compatibility improvements. We will explain why it’s so important to stay current with your website’s WordPress updates. Why are WordPress Updates Important? WordPress has been around since 2003. It has become one of the most popular ways to easily build and launch websites around the world. WordPress

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Malicious hacker typing on a laptop during a cybersecurity attack, highlighting zero-day exploits and defense strategies for businesses.

Zero-Day Exploits and How to Defend Against Them

When reading about ransomware attacks or data breaches in the news, you’ll probably run across the term “zero-day exploit.” This type of attack is often at the heart of many widespread attacks because it’s one of the most difficult for traditional cybersecurity methods to detect. A recent example was the breach of the Microsoft Exchange Server that was discovered earlier this year. Hackers took advantage of four zero-day exploits that allowed them to take control of company mail servers. It’s estimated that 30,000 businesses in the U.S. were impacted, many of them small and medium businesses. What makes zero-day exploits more difficult to defend against than your run-of-the-mill virus or malware? It’s because they represent a new vulnerability that hasn’t

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High-tech team analyzing website data on a large digital screen with gears and tools, representing website optimization and digital marketing strategies.

TSTS Virtual Event: Tips to Keep Your Website Optimized

It is critical to keep your website functioning correctly after adding new content, pictures, third- party plugins, etc. The last thing you want is having a visitor trying to buy your product and the payment does not work, or for a button to fail and crash as the link is incorrect. Join our specialists Micah Mosher & Jonathan Sulgrove as they provide simple and quick strategies to enhance your website’s functionality. You Should Attend If: Agenda 3O min presentation Q&A Optional Wednesday, July 28, 20211:30 – 2:15 pm CDT

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Managed Endpoint Detection and Response

Security used to be so simple. You installed anti-virus (AV) solutions, trained employees not to click on unknown links, and kept software and websites up to date. AV solutions have done a great job of keeping small and medium-sized businesses (SMBs) safe for many years. However, the threat patterns are changing, and SMBs need a different type of protection to combat these increasingly sophisticated, severe attacks. Here’s why: AV solutions rely on signatures to detect threats, but the latest threats don’t use signatures and can slip through and enter your company’s networks undetected. Here are a few examples of some of the risks we’re seeing in the marketplace now: 82% of SMBs say they have experienced a cyberattack that their

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Uncover anonymous web visitors with Leadfeeder at Twin State Technical Services virtual event.

TSTS Virtual Event: Uncover Anonymous Web Visitors with Leadfeeder

See how uncovering your anonymous website visitors can help with lead generation, account-based marketing, visitor tracking, and more! Always looking for qualified leads? Leadfeeder is the perfect tool that generates more leads by identifying which companies visit your website, how they found you, and what they are interested in.  This tool offers insight into your customers and helps increase marketing ROI. We will start with a high-level overview of what powers Leadfeeder and how it is able to gather this data and then dive straight into the user interface to really highlight its capabilities. By the end, you will have a good idea of not only how it can work for you, but how it can be seamlessly incorporated into

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Layered cybersecurity and security services by Twin State Technical Services for enhanced protection and threat prevention.

Layered Security Services

Protecting your data, your processes, and your investment Companies across the globe took a new approach in 2020 to doing business, including moving more to the cloud and using virtual workflows for the first time. This opened the door even wider to cyberattacks. Cybercriminals look to businesses of all sizes, not just big businesses. Don’t leave yourself vulnerable to attacks by protecting yourself from ransomware, malware, phishing, and natural disasters.  Cybercriminals raked in more than one trillion dollars globally in 2020, targeting businesses big and small. Twenty eight percent of the businesses successfully targeted by cybercrime in 2020 were in the “small business” category. Bottom line—your business is a potential target. The problem: Where will the next attack strike? Your

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Secure data protection and compliance with data security regulations, ensuring your business meets cybersecurity standards and safeguards sensitive information effectively.

Demonstrating Compliance With Data Security Regulations Can Be Easy If You Are Prepared

Keep a close watch on IT system access These days, most businesses are subject to data protection laws or regulations of one kind or another. Violations often come with pretty stiff penalties. To help demonstrate you are compliant with access control requirements, you should have clear policies and procedures about who gets access to what, what kind of passwords are required, and how often those passwords are updated. If you do not have a way of automatically tracking and logging password use, it is very hard to enforce those kinds of policies ― or to show you have followed the policies after an incident. A password management solution can help by giving you a full view of the passwords and

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Unlocked computer with padlock on keyboard, cybersecurity, data protection, system access control, network security, Twin State Technical Services fee.

Do You Know Who Has Access to Your Systems?

  When you took their keys back, did you cancel their passwords, too? The last time an employee left your business, did you revoke their access to your IT systems? Are you sure? Do you have a way to check? What kind of information could your former employees get if they still hold valid credentials? Depending on your business, the answer could include client data, proprietary research, or your financial information. A former employee could use un-revoked credentials to view or download information that might help their new employer lure clients away from you or steal your ideas, which could be very bad for your bottom line. An employee who left angrily (perhaps because they were fired) could be even

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Network security training webinar on defending network edges with zero trust access model by Twin State Technical Services and Fortinet.

TSTS Virtual Event: Defending Network Edges with the Zero Trust Access Model

Join from your computer, tablet or smartphone. https://global.gotomeeting.com/join/775889533 You can also dial in using your phone. United States: +1 (571) 317-3122 Access Code: 775-889-533 Lunch gift cards will be provided for the first 20 participants that register and attend. Event Description There were 96% more network breaches in 2020 than in 2019. The main driver of the sudden increase in breaches is the introduction of new network edges brought on by changes in what constituted a “normal” business network. Zero Trust Access is a way of thinking and a principle of network design that redefines the base goals and assumptions that used to guide network and access implementation. Come to this interactive webinar to learn how to identify and protect

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