Blog & Updates

Cyber-Security Resources

October 12, 2017

Don’t need a nationally recognized car mechanic to knock off 95% of what you need to do with your car when it has a problem. Resource Links The government website to report fraud and cyber incidents which includes 2016 Cyber Report: IC3  Great policy templates & security info from this independent industry group: Sans Group Sub-sites with great specific resources/instructions: Sans National Institute of Standards and Technology from the U.S. Department of Commerce: NIST The NIST Cybersecurity Framework Manufacturing profile published September 2017 provides a cybersecurity implementation details developed for the manufacturing environment at: NIST Framework National Security Agency | Central Security Serivce: NSA Promotional materials to promote awareness in using technology: https://www.dhs.gov/stopthinkconnect Software Cyber Security, part of the Software Engineering Institute, software/database related

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The Customer Immersion Experience

October 12, 2017

What is Customer Immersion Experience (CIE)? An immersion experience is a facilitated hands-on session to “Experience the Possible” by test-driving Microsoft devices and solutions through simulated, everyday scenarios. During an immersion session, you will experience the true impact of being a Microsoft-powered organization. We’ll provide a skilled facilitator to walk you through scenarios using the latest Microsoft online services and some of the newest PCs, phones and tablet devices on the market. There is no set agenda. Each immersive session is unique, as it is based on the interest of the session’s participants to offer real world solutions that can solve your business challenges. Immersion sessions are 2-3 hours in length. How can this help you? Enhancing mobile productivity Encouraging

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Office 2007 extended support has ended. What does this mean?

October 12, 2017

What does this mean?  No new security updates. No non-security updates. (like no updates… at all!) No free or paid assisted support options. No online technical content updates. How does this affect you? Since it will no longer updated or supported, you will no longer receive security patches. So basically hackers are going to look at your software for vulnerabilities and holes in the system. That is where they will enter in to place malware and viruses.   What should you do now? You’re taking a risk by using insecure software; Microsoft is encouraging everyone to purchase their Microsoft 365 (formerly Office 365) subscription plan, which you’ll receive in the latest versions of office.   See what Microsoft has to

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International Day of the Girl

October 11, 2017

[siteorigin_widget class=”SiteOrigin_Widget_Image_Widget”][/siteorigin_widget] Today is International Day of the Girl. Here at Twin State, we are all about it! “Empowerment of and investment in girls are key in breaking the cycle of discrimination and violence and in promoting and protecting the full and effective enjoyment of their human rights” -United Nations Resolution 66/170 Have you noticed on Facebook today that you see a lot of #dayofthegirl posts? Today encourages and celebrates the potential of every young woman to be a powerful voice in her community. Five years ago, the United Nations decided that October 11 would be known as the International Day of the Girl. According to the movement’s official website, its mission is “to help galvanize worldwide enthusiasm for goals to better girls’ lives, providing

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Protecting Your Business Against the Growing Threat

October 2, 2017

[siteorigin_widget class=”SiteOrigin_Widget_Image_Widget”][/siteorigin_widget] Cyber-security Town Hall for Cyber-Security Month!*edited post “Following the hacking of companies like Yahoo and Equifax, local leaders here in the Quad Cities have shown concern over the possibility of a security breach. The Quad Cities Chamber held a cybersecurity meeting on Thursday to discuss changes coming to the Department of Defense to combat cyber attacks. They also gave tips on ways to protect yourself from potential hackers. They say keeping up to date on your computer’s operating system and anti-virus software is crucial to staying safe online.” –WQAD Digital Team With cyber-crime damage costs predicted to hit $6 trillion annually by 2021, the Quad Cities Chamber brought together industry, business, and community leaders in a panel format

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High-quality IT support services provided by Twin State Technical Services, specializing in cybersecurity, managed IT, and tech solutions for businesses.

2017 Veeam Recognition

August 31, 2017

Veeam named to the Forbes 2017 Cloud 100! As you may know, Twin State Technical Service is a Veeam partner. As a partner, we are thrilled to announce that Veeam was recently named to the Forbes 2017 Cloud 100! This is the second year in a row they have made the definitive list of the top 100 private cloud companies in the world. They managed to climbed to number 27 from last year’s position at number 53. The selection committee, compiled by Forbes, Bessemer Venture Partners, and Salesforce Ventures, focused their decision on the criteria that includes valuation, people and culture, and market leadership. Those are important qualities to Twin State Technical Service when looking to partner with a company. Congratulations Veeam – keep

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TSTS wins Quad Cities Innovation in Talent Development Award

August 8, 2017

At Twin State Technical Services, we strive to always provide the best service to our clients. One way that we do that is through our commitment to continuous technical and personal development. With this unique aspect of the TSTS business model working as the backbone of our company, we work hard to not only encourage our employees’ continued learning, but to help support them in that journey. It’s always exciting to be recognized for something you’re passionate about, and on August 7, 2017, the Quad City Chamber of Commerce awarded the TSTS team the Quad Cities Innovation in Talent Development Award in the small business category. We are so proud of our team for making this possible. The Quad Cities

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Professional IT support technician providing technology solutions at Twin State Technical Services.

Celebrating 20 Years at TSTS

August 7, 2017

We consider the Twin State Technical Services team to be a family. So when one of us reaches a major milestone, we want to take the time to celebrate that achievement. 20 years ago on August 1st, 1997, Bob Voss took a risk, accepted a position with TSTS, and moved from what would later be called Silicon Valley, CA to work in Davenport, IA. We want to extend a gracious thank you to Bob for all of his years of dedication and commitment to excellence in programming and to the TSTS family. From all of us at TSTS, thank you Bob for your friendship, quality of work, dedication, perseverance, dedication to your craft, and thoughtful strategy. We are so happy

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Twin State Attends Iowa Code Camp

July 25, 2017

[siteorigin_widget class=”SiteOrigin_Widget_Image_Widget”][/siteorigin_widget] The entire Twin State team just can’t stop learning. Last week our web team attended MozCon all the way in Seattle. This weekend, members of our programming and networking teams took advantage of another great opportunity a little closer to home. They attended the Iowa Code Camp in Coralville, Iowa. They were exposed to a number of great tips, updates and professionals in the developer world. Why our developers attended Iowa Code Camp? Our team spent an entire Saturday learning about a variety of topics. They learned about things like Azure, .Net Programming, Programming Architecture and even how to improve as an interviewer. The Twin State team takes pride in their work and understands things are constantly changing and they can

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Twin State Takes On RAGBRAI

July 21, 2017

With The Register’s Annual Great Bicycle Ride Across Iowa, otherwise known as RAGBRAI, only days away, everyone participating in the event is gearing up to start. The excitement has even spread into the Twin State office. Our own help desk specialist, Logan Dykema, will be participating in RAGBRAI this year for the first time. Instead of riding a traditional bike, Logan will be making the 411-mile trek on a unicycle. This was an idea that sparked about a year ago, and one that he has been training for ever since.  We can’t wait to see a member of our team conquer this route—and on one wheel, no less! Check out the article published by the QC Times to read more about Logan’s

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